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    eslam fikry
    2021年4月07日

    Smart switch restarting by itself

    カテゴリー: Wall Switch

    I have issue with Athom smart switch 2 gang it's restarting by itself after 1 or 2 min and turn off the light

    and no response in apple homekit


    11件のコメント
    0
    11件のコメント

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    G
    Goran Skular
    Goran Skular
    1月21日

    UPDATE: my problem with restarting is solved. More info here https://www.athom.tech/forum/esphome-related-1/esphome-switches-restarting-led1-gpio14-problem


    I do have a Problem 2 with led1 still on ESPHome...

    いいね!

    G
    Goran Skular
    Goran Skular
    1月21日

    I tried with a new ESPHome firmware, couple devices... and eventually also with Tasmota firmware. In a 'no neutral' configuration it just restarts when relay is turned on. Disclaimer: maybe it works 'with neutral' configuration, but I can't use it that way.


    It can be that it's a hardware related problem.


    More in detail on ESPHome forum: https://www.athom.tech/forum/esphome-related-1/esphome-switches-restarting-led1-gpio14-problem


    Ahhh.. and what to do now?


    いいね!

    G
    Goran Skular
    Goran Skular
    1月21日

    I just bought 48 wall switches, EURO version.. and have the same problem. I updated esphome to 2022.1.1 and still the device restarts all the time. I use no-neutral connection.

    いいね!

    gonzalo_dd
    2021年6月06日

    can someone from the company contact me? My email es gonzalo_dd (at) hotmail (dot) com

    いいね!

    gonzalo_dd
    2021年6月02日

    I see… is it too complex to update via serial port?

    いいね!
    Athom_Support
    2021年6月02日
    返信先

    Need welding

    いいね!

    G
    G D
    G D
    8月12日
    返信先

    No problem welding. I understand that if something goes wrong it will be my fault, but anyways in the current state with firmware version 0.2 the switch is unusable and non-upgradable. Can you share some instructions about the actual procedure?

    いいね!

    Athom_Support
    2021年6月02日

    0.2 may not be able to upgrade, the version must be greater than or equal to 0.3 to upgrade, and the version below 0.2 must be burned through the serial port!

    いいね!

    gonzalo_dd
    2021年6月02日

    model says SW034US, version 0.2. What address should I send email?

    いいね!

    Athom_Support
    2021年6月02日

    Take a look at the version number of the switch firmware, the latest version is 0.6, if you need to upgrade, you can contact us by email

    いいね!

    gonzalo_dd
    2021年6月02日

    I have the same issue. Any solutions?

    いいね!
    11件のコメント
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